Last updated: May 2026
Frisco Junk Heroes (“we,” “us,” or “our”) operates this website. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for junk removal services.
Information We Collect
We collect information you voluntarily provide when you fill out a contact form, call us, or otherwise reach out to request a quote or schedule service. This may include your name, phone number, email address, and service address.
We also collect non-personal information automatically through standard web technologies, including your IP address, browser type, pages visited, and time spent on the site. This information is used solely to improve website performance and user experience.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled.
How We Use Your Information
We use the information you provide to respond to your service inquiries, provide junk removal quotes, schedule and confirm service appointments, and improve our website and services. We do not sell, trade, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website may use third-party tools including Google Analytics for website traffic analysis and CallRail for call tracking and performance measurement. These services may collect information in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.
Contact Forms
When you submit a contact form on our website, your information is transmitted securely and used only to respond to your inquiry. We do not store form submissions beyond what is necessary to fulfill your request.
Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website following any changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us through the contact form on our website.